ENGINEERED CODE BLOG

In the final post of my series on integrating Dynamics 365 Portals with Dynamics 365 for Customer Insights, I’ll go through the steps necessary to surface the DCI timeline visualization on the Case form in Dynamics 365.

In this post, I’m going to enable the integration between Dynamics 365 Portals and DCI, and create the link between contact profiles and portal interactions.

In this post, I provide a brief introduction of the Dynamics 365 for Customer Insights service for those who aren’t already familiar.